Virtual receptionist – Karachi – Indeed.com

Matchmaker is looking for a Female Receptionist for our NRP and NRI American and European members.

  • The desired candidate must be responsible for greeting clients.
  • You will be responsible for contacting employees regarding clients’ queries, answering phones, taking messages, and delivering them to the relevant employee.
  • Helping clients to make payments online.
  • Creating support tickets and following up on members’ behalf.
  • To be successful in this role, you will need excellent written and verbal communication skills
  • You will need a home office, where you can work without any interruption during online office hours.
  • Prior experience as a receptionist is also helpful.

Receptionist Responsibilities:

  • Greet members with a positive, helpful attitude.
  • Announcing clients as necessary.
  • Answering phones in a professional manner and routing calls as necessary to the relevant person in the company.
  • Helping members edit their profiles, upload photographs, and verify their email addresses and phone numbers.
  • Taking messages from the clients & deliver them to the management.
  • Provide excellent customer service.
  • A candidate with working experience as a receptionist in the US market is a plus.

Receptionist Requirements:

  • Prior experience as a receptionist or in a related field.
  • Excellent written and verbal communication skills.
  • Familiarity with Indian marriage customs.
  • Hindi language fluency is a significant advantage.
  • Able to contribute positively as part of a team, helping with various required tasks.

Note:

  • Fixed office hours are from 6 PM till 10 PM (Monday to Friday)
  • Up to 2 hours a day on Saturday or Sunday or government-mandated holidays to provide Non Verbal support (Text, email, etc)
  • Balance hours are flexible as per agreement with the manager.

Job Type: Full-time

Pay: Rs30,000.00 – Rs50,000.00 per month

COVID-19 considerations:
Our company went totally virtual and planning to stay that way even after the pandemic.

Language:

Application Deadline: 27/07/2022

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